Create New Change

Description:

It used to create a change. This change can be created by agent or admin.

URL :  api/v1/servicedesk/change/create

Replace this URL with you helpdesk URL

Parameters :

Name	Data Type	Required / Optional	Description
api_key	String	Optional	An alphanumeric code that can be used to authenticate your API calls
token	String	Required	token generated for a user
subject	String	Required	Change subject
description	String	Required	description of change
status_id	Integer	Required	Changes status
priority_id	Integer	Required	Changes  priority
change_type_id	Integer	Required	ChangeType
impact_id	Integer	Required	Change’s impact id
location_id	Integer	Optional	Changes location
requester	Integer	Optional	Requester of change
approval_id	Integer	Optional	Changes approver
asset [ ]	Integer	Optional	Changes assets

HTTP Method : POST                                                                                                                                     

Response

•  Response Format : JSON

Sample JSON Success Response :

{

  "success": true,

  "message": "Message",

  "data": "Changes Created."

}

Possible Errors/Failures:

{

  "success": false,

  "message": "Token not provided"

}