Description:

It used to create a release. This release  can be created by agent or admin.

URL :   api/v1/servicedesk/release/create          

Replace this URL with you helpdesk URL

Parameters :

Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code that can be used to authenticate your API calls
token String Required token generated for a user
subject String Required Release subject
description String Required Release description
status_id Integer Required Release status
priority_id Integer Required Release  priority
release_type_id Integer Required ReleaseType
location_id Integer Optional Release location
planned_start_date Fj,Y,g:i:a (format) Optional Release start date
planned_end_date Fj,Y,g:i:a (format) Optional Release end date
asset [ ] Integer Optional Release  assets

HTTP Method : POST                                                                                                                                     

Response

  •  Response Format : JSON

Sample JSON Success Response :

{

  "success": true,

  "message": "Message",

  "data": "Release Created Successfully."

}

Possible Errors/Failures:

{

  "success": false,

  "message": "Token not provided"

}

 

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