This v1 API  will be deprecated from 15th March 2020

Description:

This api is used to get associated change details with respect to  problem

URL :  api/v1/servicedesk/get/attached/change/{problemid}

Replace this URL with you helpdesk URL

Parameters :

Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code that can be used to authenticate your API calls
token String Required token generated for a user

HTTP Method : GET                                                                                                                                                        Response

  •  Response Format : JSON

Sample JSON Success & Error Response :

{

  "success": true,

  "data": [

      {

          "id": 1,

          "subject": "Motog4plus touch pad problem",

          "requester": [

              {

                  "id": 2,

                  "first_name": "Deril",

                  "last_name": "John",

                  "email": "deriljohn@gmail.com"

              }

          ],

          "impact_id": [

              {

                  "id": 3,

                  "name": "High"

              }

          ]

      }

  ]

}




{

  "success": true,

  "message": "error",

  "data": "Wrong input"

}

 

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