Description:

This api will list of all existed problems in a system

URL :  api/v1/servicedesk/all/problems

Replace this URL with you helpdesk URL

Parameters :

Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code used to authenticate your API calls
token String Required token generated for a user

HTTP Method : GET

Response

  •  Response Format : JSON

Sample JSON Success Response :

 

"success": true,

  "data": {

      "problems": [

          {

              "id": 1,

              "subject": "Network is not wowrking",

              "from": "sopan@gmail.com"

          },

          {

              "id": 2,

              "subject": "Need to Replace TV",

              "from": "arjun@gmail.com"

          },

          {

              "id": 6,

              "subject": "TV is not working",

              "from": "sanjay@gmail.com"

          },

          {

              "id": 3,

              "subject": "touch is not working of iPod",

              "from": "alokjena@gmail.com"

          },

          {

              "id": 4,

              "subject": "Sample test ",

              "from": "arjun@gmail.com"

          },

          {

              "id": 5,

              "subject": "TV is not working",

              "from": "sanjay@gmail.com"

          },

          

              "id": 7,

              "subject": "TV is not working from Office",

              "from": "arjun@gmail.com"

          }

      ]

  }

}

 

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