Description:

URL :  api/v1/servicedesk/change/editbind/{changeid}

Replace this URL with you helpdesk URL

Parameters

Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code used to authenticate your API calls
token String Required token generated for a user

HTTP Method : GET

Response

  •  Response Format : JSON
  •  Returns JSON which contains user data with token:

Sample JSON Success Response :

{

  "success": true,

  "data": {

      "subject": "Logitech mouse change",

      "requester": {

          "id": 1,

          "first_name": "Demo",

          "last_name": "Admin",

          "email": "demo@gmail.com",

          "user_name": "demo_admin",

          "profile_pic": "https://secure.gravatar.com/avatar/bb90dcb0ceabfc8bf10c550f1ee95ee7?s=80&r=g&d=identicon"

      },

      "status": {

          "id": 1,

          "name": "Open"

      },

      "approval": [],

      "description": "aaaaaaaaaaaaaa",

      "priority": {

          "id": 3,

          "name": "High"

      },

      "changeType": {

          "id": 3,

          "name": "Major"

      },

      "location": {

          "id": 1,

          "title": "Bangalore"

      },

      "impactType": {

          "id": 2,

          "name": "Medium"

      },

      "assetList": [

          {

              "id": 3,

              "name": "Max logitech mouse"

          }

      ]

  }

}




{

  "success": true,

  "message": "error",

  "data": "Wrong input"

}

 

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