Description:

URL :  api/v1/servicedesk/problem/editbind/{problem_id}

Replace this URL with you helpdesk URL

Parameters

Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code used to authenticate your API calls
token String Required token generated for a user

HTTP Method : GET

Response

  •  Response Format : JSON
  •  Returns JSON which contains user data with token:

Sample JSON Success Response :

{

  "success": true,

  "data": {

      "subject": "TV is not working from Office",

      "from": "arjun@gmail.com",

      "department": {

          "id": 1,

          "name": "Support"

      },

      "impact_id": {

          "id": 1,

          "name": "Low"

      },

      "status_type_id": {

          "id": 1,

          "name": "Open"

      },

      "priority_id": {

          "priority_id": 1,

          "priority": "Low"

      },

      "location_type_id": [],

      "assigned_id": [],

      "description": "issue with recharge\r",

      "asset": []

  }

}

 

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