Delete Release

NOTE: User must be logged in as admin to access this API URL : service-desk/api/release/{releaseId} Method : DELETE Query Parameters : Parameter Type Possible Values Required/Optional Description releaseId Integer Required Release id Success Response: { “success”:true, “message”:”Release Deleted Successfully” } Error Response: { “success”:false, “message”:”Release Not Found” }

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Release List

NOTE: User must me logged in as agent or admin to access this API URL : service-desk/api/release-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String subject, release_number, planned_start_date, planned_end_date, created_at, updated_at Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String […]

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Create Release

Description: It used to create a release. This release  can be created by agent or admin. URL :   api/v1/servicedesk/release/create           Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token […]

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Edit Release

Description: This api used to edit release URL :  api/v1/servicedesk/release/{releaseid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token generated for a user subject String Required Release subject description […]

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Getting all list of  Existing releases

Description: This api will list of all existed releases in a system URL :  api/v1/servicedesk/all/releases Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET […]

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Deleting Release

Description: This api is used to delete existed release  from system URL : api/v1/servicedesk/release/delete/{releaseid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response […]

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Getting Release Details

Description: URL :   api/v1/servicedesk/release/editbind/{releaseid} Replace this URL with you helpdesk URL Parameters Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response  Response Format : JSON  Returns JSON which contains user data with […]

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