Asset List

NOTE: User must me logged in as agent or admin to access this API URL : service-desk/api/asset-list Method : GET Query Parameters :   Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String Optional Keyword to be […]

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Getting  attached asset details based on ticket_id

Description: This api will give attached asset  details based on ticket_id URL :  api/v1/servicedesk/get/attached/assets/{ticketid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response […]

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Getting all list of Assets

Description: This api will list of all list of assets in a system URL :  api/v1/servicedesk/assetslist Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token HTTP Method : GET Response Format : JSON Response: Result: Existed problems details Error: […]

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Attaching Asset to ticket

Description: This api is used to attach asset to ticket URL :  api/v1/servicedesk/attachasset Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token asset Integer Required Id of asset HTTP Method : Post Response Format : JSON Success Response : […]

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