NOTE: User must me logged in as agent or admin to access this API URL : service-desk/api/asset-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String Optional Keyword to be […]
Category: Asset Management
Getting attached asset details based on ticket_id
Description: This api will give attached asset details based on ticket_id URL : api/v1/servicedesk/get/attached/assets/{ticketid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response […]
Attach/Create asset
Getting all list of Assets
Description: This api will list of all list of assets in a system URL : api/v1/servicedesk/assetslist Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token HTTP Method : GET Response Format : JSON Response: Result: Existed problems details Error: […]
Attaching Asset to ticket
Description: This api is used to attach asset to ticket URL : api/v1/servicedesk/attachasset Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token asset Integer Required Id of asset HTTP Method : Post Response Format : JSON Success Response : […]