Get Ticket Priority Details

NOTE: User must be logged in as admin to access this API URL: api/priority/{priorityId} Method: GET Description: Get Priority Details. Parameters: Parameter Type Optional/Required Description priorityId Integer Required priority id of the priority to be fetched. Success Response : { “success”: true, “data”: { “priority”: [ { “priority_id”: 2, “priority”: “Normal”, “priority_desc”: “Normal”, “priority_color”: “#00bfef”, […]

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Delete Ticket Priority

NOTE: User must be logged in as admin to access this API URL:api/priority/delete/{priorityId} Method: DELETE Description: Delete a Priority. Parameters: Parameter Type Optional/Required Description priorityId Integer Required priority id of the priority to be deleted. Success Response : { “success”: true, “message”: “Priority deletion request has been processed successfully. Priority will be deleted shortly after […]

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Create Ticket Priority

NOTE: User must be logged in as admin to access this API URL: api/priority Method: POST Query Parameters¬†: Parameter Type Possible Values Required/Optional Description name String first priority Required Priority Name priority_desc Text this is first priority Required Priority Description priority_color String #000000 Required Priority Color ispublic Integer 1,0 Required Priority visibilty is_default Integer 1,0 […]

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Update Ticket Priority

NOTE: User must be logged in as admin to access this API URL : api/priority-edit/{priorityId} Method: PATCH Query Parameters¬†: Parameter Type Possible Values Required/Optional Description name String First Priority Required Priority Name priority_desc Text This is a Description Required Priority Description priority_color String #000000 Required Priority Color ispublic Integer 1,0 Required Priority visibilty is_default Integer […]

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