Get Ticket Priority Details

URL: api/priority/{priority} Method: GET Description : Get Priority Details. Parameters: Parameter Type Optional/Required Description priority integer Required priority id of the priority to be fetched. Success Response : { “success”: true, “data”: { “priority”: { “priority_id”: 2, “priority”: “Normal”, “status”: 1, “priority_desc”: “Normal”, “priority_color”: “#00bfef”, “priority_urgency”: 3, “ispublic”: 1, “is_default”: 0, “created_at”: null, “updated_at”: null, “under_deletion”: […]

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Delete Ticket Priority

NOTE: User must be logged in as admin to access this API URL:api/priority/delete/{priority} Method: DELETE Description : Delete a Location. Parameters: Parameter Type Optional/Required Description priority integer Required priority id of the priority to be deleted. Success Response : { “success”: true, “message”: “Priority deleted successfully” }

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Create Ticket Priority

NOTE: User must be logged in as admin to access this API URL : api/priority Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description priority String first priority Required Priority Name priority_desc Text this is first priority Required Priority Description priority_color String #000000 Required Priority Color ispublic integer 1,0 Required Priority visibilty is_default […]

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Update Ticket Priority

NOTE: User must be logged in as admin to access this API URL : api/priority-edit/{priorityId} Method : PATCH Query Parameters : Parameter Type Possible Values Required/Optional Description priority String First Priority Required Priority Name priority_desc Text This is new desciption Required Priority Description priority_color String #000000 Required Priority Color ispublic integer 1,0 Required Priority visibilty is_default […]

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