Management Report Columns

URL : api/agent/management-report-columns Method : GET Response: {    “success”: true,    “data”: { “column_key” : “column Label”,// more columns    } }

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Management Report Data

URL : api/agent/management-report Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description category String all, inbox, mytickets, closed, unassigned, followup, deleted, unapproved Required ‘all’ can be used to get all the tickets irrespective of which category they belongs. Rest of the category will give only tickets from that category search-query String any […]

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Report Exports List

URL : api/agent/report/export-list Method : GET Segment: none Parameters: Parameter Type Optional/Required Description per_page integer Optional Records per page page integer Optional Page number sory_by string Optional Order by column. Valid columns file, ext, type, created_at order string Optional Order of sorting. Valid inputs: asc & desc search string Optional Search string. Search by file, […]

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Report Exports Download

URL : api/agent/report/export/download/{hash} Method : GET Segment: Parameter Type Optional/Required Description hash string Required Report hash. Available in Report Export List API Parameters: none Response: HTTP file resource

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Report Exports Delete

URL : api/agent/report/export/delete/{id} Method : DELETE Segment: Parameter Type Optional/Required Description id integer Required Report id. Available in Report Export List API Parameters: none Response: { “success”: true, “message”: “Report removed successfully” }  

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