Create Release

Description: It used to create a release. This release  can be created by agent or admin. URL :   api/v1/servicedesk/release/create           Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token […]

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Edit Release

Description: This api used to edit release URL :  api/v1/servicedesk/release/{releaseid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token generated for a user subject String Required Release subject description […]

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Getting all list of  Existing releases

Description: This api will list of all existed releases in a system URL :  api/v1/servicedesk/all/releases Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET […]

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Deleting Release

Description: This api is used to delete existed release  from system URL : api/v1/servicedesk/release/delete/{releaseid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response […]

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Getting Release Details

Description: URL :   api/v1/servicedesk/release/editbind/{releaseid} Replace this URL with you helpdesk URL Parameters Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET Response  Response Format : JSON  Returns JSON which contains user data with […]

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