Release Associated Change List

URL: service-desk/api/release-change/{releaseId} Method: get Description : Get Release Associated Change List based on Release Id Parameters: Parameter Type Optional/Required Description release_id integer Required Release id of the release to get associated change list. Success Response : { “success”: true, “data”: { “current_page”: 1, “first_page_url”: “http://localhost/faveo-helpdesk-advance/public/service-desk/api/release-change/1?page=1”, “from”: 1, “last_page”: 1, “last_page_url”: “http://localhost/faveo-helpdesk-advance/public/service-desk/api/release-change/1?page=1”, “next_page_url”: null,”path”: “http://localhost/faveo-helpdesk-advance/public/service-desk/api/release-change/1”, “per_page”: 10, “prev_page_url”: null, “to”: 1, “total”: 1, “change”: [ { “id”: 1, “subject”: “4tg43tg3”, “created_at”: “2020-04-15 10:52:10”, […]

Read More

Detach Change from Release

URL: service-desk/api/release/detach-change/{releaseId}/{changeId} Method: DELETE Description : Route to detach change from release based on releaseId and  changeId Parameters: Parameter Type Optional/Required Description release_id integer Required Release id of the Release to detach change change_id integer Required Change id of the change to be detached from problem Success Response : { “success”:true, “Message”:“Change Detached Successfully” }

Read More

Attach Change to Release

URL: service-desk/api/release/attach-change/{releaseId} Method: POST Description : Route to attach change to release based on releaseId and  changeId Parameters: Parameter Type Optional/Required Description release_id integer Required Release id of the release change_ids integer Required Change ids of the changes to be attached to release is passed through request Success Response : { “success”:true, “Message”:“Change Attached Successfully” }

Read More

Detach Asset from Release

Description: URL: service-desk/api/release/detach-asset/{releaseId}/{assetId} Method: DELETE Description : Route to detach asset from release based on releaseId and  assetId Parameters: Parameter Type Optional/Required Description release_id integer Required Release id of the release to detach asset asset_id integer Required Asset id of the asset to be detached from release Success Response : { “success”:true, “Message”:“Asset Detached Successfully” }

Read More

Attach Asset to Release

Description: URL: service-desk/api/release/attach-assets/{releaseId} Method: POST Description : Route to attach asset to release based on releaseId and  assetId Parameters: Parameter Type Optional/Required Description release_id integer Required Release id of the release asset_ids integer Required Asset ids of the assets to be attached to release is passed through request Success Response : { “success”:true, “Message”:“Asset Attached Successfully” }

Read More

Delete Release

NOTE: User must be logged in as admin to access this API URL : service-desk/api/release/{releaseId} Method : DELETE Query Parameters : Parameter Type Possible Values Required/Optional Description releaseId Integer Required Release id Success Response: { “success”:true, “message”:”Release Deleted Successfully” } Error Response: { “success”:false, “message”:”Release Not Found” }

Read More

Release List

NOTE: User must me logged in as agent or admin to access this API URL : service-desk/api/release-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String subject, release_number, planned_start_date, planned_end_date, created_at, updated_at Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String […]

Read More

Create Release

Description: It used to create a release. This release  can be created by agent or admin. URL :   api/v1/servicedesk/release/create           Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token […]

Read More

Edit Release

Description: This api used to edit release URL :  api/v1/servicedesk/release/{releaseid} Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls token String Required token generated for a user subject String Required Release subject description […]

Read More

Getting all list of  Existing releases

Description: This api will list of all existed releases in a system URL :  api/v1/servicedesk/all/releases Replace this URL with you helpdesk URL Parameters : Name Data Type Required / Optional Description api_key String Optional An alphanumeric code used to authenticate your API calls token String Required token generated for a user HTTP Method : GET […]

Read More