Change List

NOTE: User must be logged in as agent or admin to access this API

URL : v3/service-desk/api/change-list

Method : GET

Query Parameters :

Parameter	Type	Possible Values	Required/Optional	Description
sort-field	String	subject	Optional	Field name to sort
sort-order	String	asc, desc	Optional	Sorting order either ascending or descending
search-query	String		Optional	Keyword to be searched in change list page
limit	Integer		Optional	Number of records to be displayed in each page
page	Integer		Optional	Page number
change_ids	Array		Optional	Array of change ids
department_ids	Array		Optional	Array of department ids
impact_ids	Array		Optional	Array of impact ids
status_ids	Array		Optional	Array of status ids
location_ids	Array		Optional	Array of location ids
priority_ids	Array		Optional	Array of priority ids
requester_ids	Array		Optional	Array of requester ids
asset_ids	Array		Optional	Array of asset ids
release_ids	Array		Optional	Array of release ids
team_ids	Array		Optional	Array of team ids
change_type_ids	Array		Optional	Array of change type ids
custom_id	String	Any String	Optional	Custom field param will have form field id after prefix ‘custom_’.

Success Response:

{ 
  "success":true,
  "data":{
    "current_page":1,
    "first_page_url":"https://www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list?page=1","from":1,"last_page":1,"last_page_url":"https:\/\/www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list?page=1",
    "next_page_url":null,
    "path":"https:\/\/www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list",
    "per_page":10,
    "prev_page_url":null,
    "to":2,
    "total":2,
    "changes":[
     {
       "id":16,
       "subject":"IPod touch gaurd is cracked, need to replace it.",
       "created_at":"2019-10-22 11:12:22",
       "change_number":"#CHN-16",
    },
    {
       "id":17,
       "subject":"Laptop screen is broken, need to replace it.",
       "created_at":"2019-10-23 11:12:22",
       "change_number":"#CHN-17",
    }
   ]
  }
}