NOTE: User must me logged in as agent or admin to access this API

URL : service-desk/api/change-list

Method : GET

Query Parameters :

Parameter Type Possible Values Required/Optional Description
sort-field String subject Optional Field name to sort
sort-order String asc, desc Optional Sorting order either ascending or descending
search-query String Optional Keyword to be searched in change list page
limit Integer Optional Number of records to be displayed in each page
page Integer Optional Page number
change_ids Array Optional Array of change ids
department_ids Array Optional Array of department ids
impact_ids Array Optional Array of impact ids
status_ids Array Optional Array of status ids
location_ids Array Optional Array of location ids
priority_ids Array Optional Array of priority ids
requester_ids Array Optional Array of requester ids
asset_ids Array Optional Array of asset ids
release_ids Array Optional Array of release ids
team_ids Array Optional Array of team ids
change_type_ids Array Optional Array of change type ids

Success Response:

{ 
  "success":true,
  "data":{
    "current_page":1,
    "first_page_url":"https://www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list?page=1","from":1,"last_page":1,"last_page_url":"https:\/\/www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list?page=1",
    "next_page_url":null,
    "path":"https:\/\/www.stableservicedesk.faveodemo.com\/service-desk\/api\/change-list",
    "per_page":10,
    "prev_page_url":null,
    "to":2,
    "total":2,
    "changes":[
     {
       "id":16,
       "subject":"IPod touch gaurd is cracked, need to replace it.",
       "created_at":"2019-10-22 11:12:22",
       "change_number":"#CHN-16",
    },
    {
       "id":17,
       "subject":"Laptop screen is broken, need to replace it.",
       "created_at":"2019-10-23 11:12:22",
       "change_number":"#CHN-17",
    }
   ]
  }
}

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