Edit Problem

Description:

This api used to edit existed problem

URL :  api/v1/servicedesk/problem/{problem_id}

Replace this URL with you helpdesk URL

Parameters :

Name	Data Type	Required / Optional	Description
api_key	String	Optional	An alphanumeric code used to authenticate your API calls
token	String	Required	token generated for a user
subject	String	Required	Subject of ticket
from	Email	Required	Email of the ticket owner
department	Integer	Required	Id of department
status_type_id	Integer	Required	Id of ticket status
impact_id	Integer	Required	Id of impact
priority_id	Integer	Required	Id of ticket priority
location_type_id	Integer	Optional	Id of the location
assigned_id	Integer	Optional	Id of assignee
asset	Integer	Optional	Id of asset
description	String	Required	Description of the ticket

HTTP Method : PATCH                                                                                                                                     

Response

•  Response Format : JSON

Sample JSON Success Response :

{

  "result": {

      "success": "Problem Updated Successfully."

}    }