URL:api/helptopic/{topic}

Method: GET

Description : Get HelpTopic Details.

Parameters:

Parameter Type Optional/Required Description
topic integer Required Helptopic id of the Helptopic to be fetched.

Success Response :

{
  "success": true,
  "data": {
  "topic": {
    "id": 3,
    "topic": "Operational query",
    "parent_topic": "",
    "custom_form": null,
    "department": {
      "id": 1,
      "name": "Support",
      "form_identifier": "department_1"
    },
    "ticket_status": 1,
    "thank_page": "",
    "ticket_num_format": "1",
    "internal_notes": "",
    "status": 0,
    "type": 0,
    "auto_response": 0,
    "created_at": "2020-06-25 05:51:58",
    "updated_at": "2020-08-20 09:30:10",
    "linked_departments": "1,3",
    "linkedDepartments": [
      {
        "id": 1,
        "name": "Support",
        "type": "1",
        "manager": null,
        "ticket_assignment": "",
        "outgoing_email": "",
        "template_set": "",
        "auto_ticket_response": "",
        "auto_message_response": "",
        "auto_response_email": "",
        "recipient": "",
        "group_access": "",
        "department_sign": "",
        "created_at": "2020-06-25 05:51:58",
        "updated_at": "2020-08-03 20:08:09",
        "business_hour": 0,
        "en_auto_assign": 0,
        "form_identifier": "department_1"
      },
    ],
    "form_identifier": "help_topic_3"
    }
  }
}

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