URL:api/helptopic/{topic}
Method: GET
Description : Get HelpTopic Details.
Parameters:
| Parameter | Type | Optional/Required | Description |
| topic | integer | Required | Helptopic id of the Helptopic to be fetched. |
Success Response :
{
"success": true,
"data": {
"topic": {
"id": 3,
"topic": "Operational query",
"parent_topic": "",
"custom_form": null,
"department": {
"id": 1,
"name": "Support",
"form_identifier": "department_1"
},
"ticket_status": 1,
"thank_page": "",
"ticket_num_format": "1",
"internal_notes": "",
"status": 0,
"type": 0,
"auto_response": 0,
"created_at": "2020-06-25 05:51:58",
"updated_at": "2020-08-20 09:30:10",
"linked_departments": "1,3",
"linkedDepartments": [
{
"id": 1,
"name": "Support",
"type": "1",
"manager": null,
"ticket_assignment": "",
"outgoing_email": "",
"template_set": "",
"auto_ticket_response": "",
"auto_message_response": "",
"auto_response_email": "",
"recipient": "",
"group_access": "",
"department_sign": "",
"created_at": "2020-06-25 05:51:58",
"updated_at": "2020-08-03 20:08:09",
"business_hour": 0,
"en_auto_assign": 0,
"form_identifier": "department_1"
},
],
"form_identifier": "help_topic_3"
}
}
}