URL: v3/api/tag/
Method: POST
Query Parameters
| Parameter | Type | Possible Values | Required/Optional | Description |
| visible_to | array | all_users, agents, logged_in_users logged_in_users_and_agents | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{
"success": true,
"message": "Tag saved successfully"
}
URL: v3/api/tag/update/7
Method: PATCH
Query Parameters
| Parameter | Type | Possible Values | Required/Optional | Description |
| visible_to | array | all_users, agents, logged_in_users logged_in_users_and_agents | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{
"success": true,
"message": "Tag updated successfully"
}
URL: v3/api/tags-list/
Method: GET
Query Parameters: Above parameter mentioned in POST method is used.
Response:
{
"success": true,
"data": {
"current_page": 1,
"first_page_url": "http://test.com/faveo-helpdesk/public/v3/api/tags-list?page=1",
"from": 1,
"last_page": 1,
"last_page_url": "http://test.com/faveo-helpdesk/public/v3/api/tags-list?page=1",
"next_page_url": "http://test.com/faveo-helpdesk/public/v3/api/tags-list?page=1",
"path": "http://test.com/faveo-helpdesk/public/v3/api/tags-list",
"per_page": 10,
"prev_page_url": null,
"to": 10,
"total": 2,
"tags": [
{
"id": 3,
"name": "Filder",
"description": "Top filders description",
"visible_to": "all_users",
"ticket_count": 1
},
{
"id": 5,
"name": "City",
"description": "<p>description regarding city</p>\r\n",
"visible_to": "all_users,logged_in_users_and_agents,agents",
"ticket_count": 0
},
]
}
}