URL: v3/api/agent/dashboard-tickets-count
Method: GET
Description : Gets ticket count for inbox, unassigned, overdue, mytickets and due today.
Success Response :
{
"success": true,
"data": {
"tickets": [
{
"name": "inbox",
"count": 5,
"redirect_to": "http://faveo/tickets?show%5B%5D=inbox
&departments%5B%5D=All"
},
{
"name": "unassigned",
"count": 5,
"redirect_to": "http://faveo/tickets?show%5B%5D=unassigned
&departments%5B%5D=All"
},
{
"name": "overdue",
"count": 0,
"redirect_to": "http://faveo/tickets?show%5B%5D=overdue
&departments%5B%5D=All"
},
{
"name": "mytickets",
"count": 0,
"redirect_to": "http://faveo/tickets?show%5B%5D=mytickets
&departments%5B%5D=All"
},
{
"name": "due_today",
"count": 5,
"redirect_to": "http://faveo/tickets?show%5B%5D=due_today
&departments%5B%5D=All"
}
]
}
}