Api Endpoint – /v3/service-desk/api/webhook/receive/dataMethod – POSTDataType : Array FormatData Format: array( “value” => [ “Device” => [ “uuid” => “20211016-0091-9E4D-21AF-00919E4D21B3”, “serial_number” => “33710/21XE00320”, ], “Components” => [ “logical_drive” => [ [ “drive_name” => “C”, “file_type” => “NTFS”, ], [ “drive_name” => “D”, […]
Articles Tagged: v3
Protected: Send Cab Reminder Email to Approvers
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Protected: Cab Auto Reminder On/Off from Agent Panel
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Protected: Remove Approvers From Cab In Change
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Protected: Add Approver to a Change
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Protected: Knowledge Base Create Article
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Protected: Knowledge Base List Article With Advance Filter
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Get Details of Ticket Status For Edit
NOTE: User must be logged in as admin to access this API URL: api/status/edit/{status} Method: GET Description : Get Details of Ticket Status For Edit Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be Edited. Success Response : { “success”: true, “data”: { “status”: { “id”: 17, “name”: “one updated”, […]
Get Country List
NOTE: User must be logged in as admin to access this API URL: api/dependency/country-codes Method: GET Description: Get Country List. Parameters: Parameter Type Optional/Required Description limit Integer Optional How Many Country You wanted to Fetch. page Integer Optional On which page you wanted to go. by default it will show 10 details per page […]
Logout from all devices
URL: api/logoutFromAllDevice/{userId} Method: POST Description : Logout a user from all the current sessions. Path Parameter: Parameter Type Required/Optional Description userId integer Required The id of the user Query Parameter: Parameter Type Required/Optional Description password string Required The password of the user Success Response: { success: true, message: “You have been logged out from all other […]