NOTE: User must be logged in as admin to access this API URL : api/status Method : POST Query Parameters Parameter Type Possible Values Required/Optional Description name String new name Required Ticket Status Name order Integer 14 Required, Unique Ticket Status Display Order icon_color String #5cb85c Required Ticket Status Icon Color icon_class String fas fa-address-book […]
Articles Tagged: v3
Delete Ticket Status
NOTE: User must be logged in as admin to access this API URL: api/status-delete/{status} Method: DELETE Description : Delete a Status. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be deleted. Success Response : { success:true, Message:“Status deleted successfully” }
Get Ticket Status Details
NOTE: User must be logged in as admin to access this API URL: api/status/{status} Method: GET Description : Get Status Details. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be fetched. Success Response : { “success”: true, “data”: { “status”: { “id”: 17, “name”: “one updated”, “message”: “this is message”, […]
Ticket Status List
NOTE: User must be logged in as admin to access this API URL : api/ticket-status-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String my status Optional Keyword to be searched in Status […]
Update Source
NOTE: User must be logged in as admin to access this API URL : api/source/update/{source} Method : PATCH Query Parameters : Parameter Type Possible Values Required/Optional Description name String Required Source Name display_as String Required Source Display as icon String fas fa-adjust Required Source Icon description Text Optional Source Description Response: { “success”: true, “message”: […]
Create Source
NOTE: User must be logged in as admin to access this API URL : api/source Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description name String Required Source Name display_as String Required Source Display as icon String fas fa-adjust Required Source Icon description Text Optional Source Description Response: { “success”: true, “message”: […]
Delete Source
NOTE: User must be logged in as admin to access this API URL: api/source-delete/{source}/{replaceSource} Method: DELETE Description : Delete a Source. Parameters: replaceSourceintegerRequiredsource id with which you wanted to replace deleted source. Parameter Type Optional/Required Description source integer Required source id of the source to be deleted. Success Response : { “success”: true, “message”: “Source Deletion […]
Get Source Details
NOTE: User must be logged in as admin to access this API URL:api/source/{source} Method: GET Description : Get Source Details. Parameters: Parameter Type Optional/Required Description source integer Required source id of the source to be fetched. Success Response : { “success”: true, “data”: { “source”: { “id”: 2, “name”: “Email”, “value”: “EMAIL”, “css_class”: “fa fa-envelope”, “description”: […]
Source List
NOTE: User must be logged in as admin to access this API URL : api/source-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String Optional Keyword to be searched in Source list page […]
Update Ticket Type
NOTE: User must be logged in as admin to access this API URL : api/ticket-types-edit/{ticketTypeId} Method: PATCH Query Parameters : Parameter Type Possible Values Required/Optional Description name String Question Required Ticket Type Name type_desc Text This is a Question ticket type required Ticket type Description ispublic Integer 1 required Ticket type ispublic or private Response: { […]