Delete Ticket Status

NOTE: User must be logged in as admin to access this API URL: api/status-delete/{status} Method: DELETE Description : Delete a Status. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be deleted. Success Response : { success:true, Message:“Status deleted successfully” }

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Get Ticket Status Details

NOTE: User must be logged in as admin to access this API URL: api/status/{status} Method: GET Description : Get Status Details. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be fetched. Success Response : { “success”: true, “data”: { “status”: { “id”: 17, “name”: “one updated”, “message”: “this is message”, […]

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Ticket Status List

NOTE: User must be logged in as admin to access this API URL : api/ticket-status-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String my status Optional Keyword to be searched in Status […]

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Update Source

NOTE: User must be logged in as admin to access this API URL : api/source/update/{source} Method : PATCH Query Parameters :   Parameter Type Possible Values Required/Optional Description name String Required Source Name display_as String Required Source Display as icon String fas fa-adjust Required Source Icon description Text Optional Source Description Response: { “success”: true, “message”: […]

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Create Source

NOTE: User must be logged in as admin to access this API URL : api/source Method : POST Query Parameters :   Parameter Type Possible Values Required/Optional Description name String Required Source Name display_as String Required Source Display as icon String fas fa-adjust Required Source Icon description Text Optional Source Description Response: { “success”: true, “message”: […]

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Delete Source

NOTE: User must be logged in as admin to access this API URL: api/source-delete/{source}/{replaceSource} Method: DELETE Description : Delete a Source. Parameters: replaceSourceintegerRequiredsource id with which you wanted to replace deleted source. Parameter Type Optional/Required Description source integer Required source id of the source to be deleted. Success Response : { “success”: true, “message”: “Source Deletion […]

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Get Source Details

NOTE: User must be logged in as admin to access this API URL:api/source/{source} Method: GET Description : Get Source Details. Parameters: Parameter Type Optional/Required Description source integer Required source id of the source to be fetched. Success Response : { “success”: true, “data”: { “source”: { “id”: 2, “name”: “Email”, “value”: “EMAIL”, “css_class”: “fa fa-envelope”, “description”: […]

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Source List

NOTE: User must be logged in as admin to access this API URL : api/source-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String Optional Keyword to be searched in Source list page […]

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Update Ticket Type

NOTE: User must be logged in as admin to access this API URL : api/ticket-types-edit/{ticketTypeId} Method: PATCH Query Parameters : Parameter Type Possible Values Required/Optional Description name String Question Required Ticket Type Name type_desc Text This is a Question ticket type required Ticket type Description ispublic Integer 1 required Ticket type ispublic or private Response: { […]

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Create Ticket Type

NOTE: User must be logged in as admin to access this API URL : api/ticket-types Method: POST Query Parameters : Parameter Type Possible Values Required/Optional Description name String Feature Required Ticket Type Name type_desc Text This is the Feature ticket type required Ticket type Description ispublic Integer 1 required Ticket type ispublic or private Response: { […]

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