URL : api/status

Method : POST

Query Parameters

Parameter Type Possible Values Required/Optional Description
name String Required Ticket Status Name
sort integer Required, Unique Ticket Status Display Order
icon_color String Required Ticket Status Icon Color
icon_class String Required Ticket Status Icon
visibility_for_client integer Required Ticket Status Visibility to Client
secondary_status integer If visibility_for_client is no or equals to zero This status will be displayed to client if visibility of client chosen no
allow_client integer Required Ticket Status Allow Client
purpose_of_status integer Required Ticket Status
halt_sla integer Required Ticket Status
comment integer Required Ticket Status commnet
message integer Optional Ticket Status message, This message will be displayed in the thread as Internal note
default integer Required Ticket Status is deafult or not
target_status array of integers Required Allow override to statuses: it will be filled when selected specific statuses else it will be empty

Response:

{

   "success": true,

   "message":"Status saved Successfully"

}

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