URL: api/status/{status}

Method: GET

Description : Get Status Details.

Parameters:

Parameter Type Optional/Required Description
status integer Required status id of the status to be fetched.

Success Response :

{
  "success": true,
  "data": {
    "status": {
      "id": 1,
      "name": "Open",
      "message": "Ticket has been Reopened by {!!$user!!}",
      "created_at": "2020-06-25 05:51:57",
      "updated_at": "2020-08-28 05:01:09",
      "visibility_for_client": 1,
      "allow_client": 1,
      "visibility_for_agent": 1,
      "purpose_of_status": {
        "id": 1,
        "name": "open"
      },
      "secondary_status": null,
      "send_email": {
        "client": "1",
        "admin": "0",
        "assigned_agent_team": "1"
      },
      "halt_sla": 0,
      "order": 1,
      "icon": "fa fa-clock-o",
      "icon_color": "#32c777",
      "default": 1,
      "send_sms": 0,
      "auto_close": 1,
      "comment": 0,
      "override_statuses": []
    }
  }
}

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