v3 – Page 5 – Faveo Developers Documentation

Delete Ticket Priority

NOTE: User must be logged in as admin to access this API URL:api/priority/delete/{priorityId} Method: DELETE Description: Delete a Priority. Parameters: Parameter Type Optional/Required Description priorityId Integer Required priority id of the priority to be deleted. Success Response : { “success”: true, “message”: “Priority deletion request has been processed successfully. Priority will be deleted shortly after […]

Create Ticket Priority

NOTE: User must be logged in as admin to access this API URL: api/priority Method: POST Query Parameters : Parameter Type Possible Values Required/Optional Description name String first priority Required Priority Name priority_desc Text this is first priority Required Priority Description priority_color String #000000 Required Priority Color ispublic Integer 1,0 Required Priority visibilty is_default Integer 1,0 […]

Update Ticket Priority

NOTE: User must be logged in as admin to access this API URL : api/priority-edit/{priorityId} Method: PATCH Query Parameters : Parameter Type Possible Values Required/Optional Description name String First Priority Required Priority Name priority_desc Text This is a Description Required Priority Description priority_color String #000000 Required Priority Color ispublic Integer 1,0 Required Priority visibilty is_default Integer […]

Update Location

NOTE: User must be logged in as admin to access this API URL : api/location-update/{location} Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description title String Indiranagar Required Location Name phone Integer 1478523690 Optional Phone of the Location address Text No 68, First Floor Optional Address of the location country_id Integer 1 Optional […]

Create Location

NOTE: User must be logged in as admin to access this API URL: api/location Method: POST Query Parameters : Parameter Type Possible Values Required/Optional Description title String Indiranagar Required Location Name phone Integer 1478523690 Optional Phone of the Location address Text No 68, First Floor Optional Address of the location country_id Integer 1 Optional Select Country […]

Delete Location

NOTE: User must be logged in as admin to access this API URL: api/location/delete/{locationId} Method: DELETE Description: Delete a Location. Parameters: Parameter Type Optional/Required Description location Integer Required Location id of the Location to be deleted. Success Response : { “success”: true, “message”:”Location deletion request has been processed successfully. Location will be deleted shortly after […]

Location List

NOTE: User must be logged in as admin to access this API URL : api/location-list Method: GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String location name Optional Keyword to be searched in Location […]

Edit Organization

Edit Organization URL : v3/organisation/update/api/{id} HTTP Method : POST Response Format: JSON Parameters: Parameter Data Type Optional/Required Description organisation_name String Configurable It the name of the organization and it configurable from back end form settings phone String Configurable It the phone no of the organization and it configurable from back end form settings organisation_domain_name[] Array […]

Create Ticket V3

Create ticket as an Agent (Authentication token required) Description: To create a ticket in Faveo from the agent panel. Use this API to create a ticket as an agent on behalf of the customer. HTTP Method : POST URL : v3/newticket/post Content-Type: multipart/form-data NOTE: most of the things mentioned here are configurable by form […]

How to pass OAuth2 token in API version 3

Faveo API version 3 uses OAuth token to grant access to the API endpoints which require user authentication. If you call an API that requires authentication without passing the OAuth token it will return the below response with HTTP status code 422. { “result”: { “fails”: “Unauthorized! Please login again” } } Note: Faveo API […]