Forgot Password

URL: v3/api/password/email Method: post Response Format: JSON Description :  Sends set password link to the given email ID if that email is register Parameters: Name Data Type Required / Optional Description email String Required Password reset token which is sent as email Response: {    “success”: true,    “message”: “We can’t find a user with that email […]

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Get user by token

URL: v3/api/get-user-by-token Method: GET Response Format: JSON Description : In case of social login, it is only token that has sent to the frontend. So this API provides user details after giving that token. Parameters: Name Data Type Required / Optional Description token String Required token Success Response: { “success”: true, “data”: {     “user”: […]

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Knowledge base API’s

1. Search URL: v3/api/search Method: get Response Format: JSON Description: Searches for articles in the knowledge base Parameters: Name Data Type Required / Optional Description s String Required The string that user wants to search token String Optional If the token is provided, backend considers that as logged in user, else guest  Success Response:   […]

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Billing API

Description: Checking billing access to the URL. API checks if the customer has purchased the pro app URL:  v3/api/check-url          (Replace this URL with you helpdesk URL) Parameters: Name Data Type Required / Optional Description api_key String Optional An alphanumeric code that can be used to authenticate your API calls url String […]

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FCM API

Description: Sends the FCM token to the app server. This API enables push notification feature. URL: api/v3/helpdesk/fcmtoken         (Replace this URL with you helpdesk URL) Parameters: Name Data Type Required / Optional Description id Integer Required Id of the user os string Optional OS type fcm_token string Required Token of the device […]

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