Attach Asset to Problem

Description: URL: service-desk/api/problem-attach-asset/{problemId} Method: POST Description : Route to attach asset to problem based on problemId and  assetId Parameters: Parameter Type Optional/Required Description problem id integer Required Problem id of the problem to attach change asset ids integer Required Asset ids of the assets to be attached to problem is passed through request Success Response : { […]

Read More

Attach Ticket to Problem

URL:service-desk/api/problem-attach-ticket/{problemId} Method: POST Description : Route to attach ticket to problem based on problemId and  ticketIds Parameters: Parameter Type Optional/Required Description problem id integer Required Problem id of the problem to attach ticket ticket id integer Required Ticket ids of the tickets to be attached to problem is passed through request { “success”:true, “Message”:“Tickets Attached Successfully” }

Read More

Update Problem Status to Close

URL: v3/service-desk/api/problem-status-close/{problemId} Method: POST Description : Route to attach change to problem based on problemId and  changeId Parameters: Parameter Type Optional/Required Description problem id integer Required Problem id of the problem to update status to close Success Response : { “success”:true, “Message”:“Problem Saved Successfully” }

Read More

Detach Change from Problem

URL: service-desk/api/problem-detach-change/{problemId}/{changeID} Method: DELETE Description : Route to detach change from problem based on problemId and  changeId Parameters: Parameter Type Optional/Required Description problem id integer Required Problem id of the problem to detach change change id integer Required Change id of the change to be detached from problem Success Response : { “success”:true, “Message”:“Change Detached Successfully” […]

Read More

Attach Change to Problem

URL:  service-desk/api/problem-attach-change/{problemId}/{changeID} Method: POST Description : Route to attach change to problem based on problemId and  changeId Parameters: Parameter Type Optional/Required Description problem id integer Required Problem id of the problem to attach change change id integer Required Change id of the change to be attached to problem Success Response : { “success”:true, “Message”:“Change Attached Successfully” }

Read More

Detach Asset from Product

URL: v3/service-desk/api/product/detach-asset/{productId}/{assetId} Method: DELETE Description : Route to detach asset from product based on productId and asset ids Parameters: Parameter Type Optional/Required Description product id integer Required Product id of the product to attach asset asset id integer Required Asset id of the asset to be detached from product Success Response : { “success”:true, “Message”:“Asset […]

Read More

Attach Asset to Product

URL: v3/service-desk/api/product/attach-asset Method: POST Description : Route to attach asset to product based on productId and asset ids Parameters: Parameter Type Optional/Required Description product id integer Required Product id of the product to attach asset asset id integer Required Asset id of the asset to be attached to product Success Response : { “success”:true, “Message”:“Asset […]

Read More

Detach Vendor from Product

URL: v3/service-desk/api/product/detach-vendor/{productId}/{vendorId} Method: Delete Description : Route to detach vendor from product based on productId and vendor ids Parameters: Parameter Type Optional/Required Description product id integer Required Product id of the product to detach vendor vendor id integer Required Vendor id of the vendor to be detached from product Success Response : { “success”:true, “Message”:“Vendor detached […]

Read More

Attach Vendor to Product

URL: v3/service-desk/api/product/attach/vendor Method: POST Description : Route to attach vendor to product based on productId and vendor ids Parameters: Parameter Type Optional/Required Description product id integer Required Product id of the product to attach vendor vendor id integer Required Vendor id of the vendor to be attached to product Success Response : { “success”:true, “Message”:“Vendor attached […]

Read More

Product Associated Vendor List

URL: v3/service-desk/api/product/vendor/{productId} Method: get Description : Get Product Associated Vendor List based on Product Id Parameters: Parameter Type Optional/Required Description product id integer Required Product id of the product to get associated vendor list. Success Response : { “success”:true, “data”: { “current_page”:1, “first_page_url”:”http://localhost:8888/faveo-helpdesk-advance/public/service-desk/api/product/vendor/1?page=1″, “from”:1, “last_page”:1, “last_page_url”:”http://localhost:8888/faveo-helpdesk-advance/public/service-desk/api/product/vendor/1?page=1″, “next_page_url”:null, “path”:”http://localhost:8888/faveo-helpdesk-advance/public/service-desk/api/product/vendor/1″, “per_page”:10, “prev_page_url”:null, “to”:1, “total”:1, “vendors”:[ { “id”: 75, […]

Read More