Api Endpoint – /v3/service-desk/api/webhook/receive/dataMethod – POSTDataType : Array FormatData Format: array( “value” => [ “Device” => [ “uuid” => “20211016-0091-9E4D-21AF-00919E4D21B3”, “serial_number” => “33710/21XE00320”, ], “Components” => [ “logical_drive” => [ [ “drive_name” => “C”, “file_type” => “NTFS”, ], [ “drive_name” => “D”, […]
Category: Servicedesk
Admin Panel
Agent Panel
Asset Management
CAB Management
Change Management
Problem Management
SD Webhook
Apply CAB on Change
NOTE: User must be logged in as admin/agent to access this API URL : v3/service-desk/api/apply-cab-approval Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description change_id Integer Required ID of the change workflow_id Integer Required The CAB workflow id. Response: { “success”: true, “message”: “Cab applied successfully” }
Asset Barcode Printing.
NOTE: User must me logged in as admin to access this API Get all the available barcode templates (Currently only One.) URL : service-desk/barcode/template Method : GET Success Response: { “success”: true, “data”: { “id”: 10, “width”: “2”, “height”: “1”, “labels_per_row”: “4”, “space_between_labels”: “4”, “logo_image”: “/9j/4QAYRXhpZgAASUkqAAgAAAAAAAAAAAAAAP/sABFEdWNreQABAAQAAAAeAAD/7gAOQWRvYmUAZMAAAAABk=”, “created_at”: “2020-03-30 08:54:14”, “updated_at”: “2020-03-30 08:54:14”, “type”: “system_default”, “display_logo_confirmed”: […]