URL: v3/api/label
Method: POST
Query Parameters
Parameter | Type | Possible Values | Required/Optional | Description |
visible_to | array | agents, team_lead, dept_mngr | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{ "success": true, "message": "Label saved successfully" }
URL: v3/api/label-update/7
Method: PATCH
Query Parameters
Parameter | Type | Possible Values | Required/Optional | Description |
visible_to | array | agents, team_lead, dept_mngr | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{ "success": true, "message": "Label updated successfully" }
URL: v3/api/dependency/labels
Method: GET
Query Parameters: Above parameter mentioned in POST method is used.
Response:
{ "success": true, "data": { "labels": [ { "id": 1, "name": "Normal Label", "color": "#0A5606", "visible_to": "agents" }, { "id": 2, "name": "Emergency", "color": "#F30707", "visible_to": "agents" }, ] } }