Deactivate and Delete User Api

1. Deactivate User Api URL: v3/api/account/deactivate/{userId} Method: POST Response Format: JSON Parameters : Name Data Type Required / Optional Description action_on_assigned_tickets string Required surrender action_on_owned_tickets string Required takes two values => 1. close => if you want to close the tickets of the user.2. change_owner => If you want to change the owner of the tickets of this user. […]

Read More

ServiceDesk Webhook Api for sending data to servicedesk from external softwares

Api Endpoint – /v3/service-desk/api/webhook/receive/dataMethod – POSTDataType : Array FormatData Format: array(             “value” => [          “Device” => [          “uuid” => “20211016-0091-9E4D-21AF-00919E4D21B3”,          “serial_number” => “33710/21XE00320”,        ],        “Components” => [          “logical_drive” => [            [                “drive_name” => “C”,              “file_type” => “NTFS”,            ],            [                “drive_name” => “D”,         […]

Read More