Category: Ticket Status

NOTE: User must be logged in as admin to access this API URL: api/status/edit/{status} Method: GET Description : Get Details of Ticket Status For Edit Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be Edited. Success Response : { “success”: true, “data”: { “status”: { “id”: 17, “name”: “one updated”, […]

NOTE: User must be logged in as admin to access this API URL : api/status-update/{status} Method : PATCH Query Parameters Parameter Type Possible Values Required/Optional Description status Integer 12 Required Ticket Status id to be updated name String new name Required Ticket Status Name order Integer 14 Required, Unique Ticket Status Display Order icon_color String […]

NOTE: User must be logged in as admin to access this API URL : api/status Method : POST Query Parameters Parameter Type Possible Values Required/Optional Description name String new name Required Ticket Status Name order Integer 14 Required, Unique Ticket Status Display Order icon_color String #5cb85c Required Ticket Status Icon Color icon_class String fas fa-address-book […]

NOTE: User must be logged in as admin to access this API URL: api/status-delete/{status} Method: DELETE Description : Delete a Status. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be deleted. Success Response : { success:true, Message:“Status deleted successfully” }

NOTE: User must be logged in as admin to access this API URL: api/status/{status} Method: GET Description : Get Status Details. Parameters: Parameter Type Optional/Required Description status Integer Required status id of the status to be fetched. Success Response : { “success”: true, “data”: { “status”: { “id”: 17, “name”: “one updated”, “message”: “this is message”, […]

NOTE: User must be logged in as admin to access this API URL : api/ticket-status-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String name Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String my status Optional Keyword to be searched in Status […]