NOTE: User must be logged in as admin to access this API URL : get/admin/daily-report Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description id integer id, null Optional Id of Daily Report, If exists. name String name, null Optional Name of Daily Report, If exists. components array values, null Optional List of Components […]
Category: Reports
Update Daily Report
NOTE: User must be logged in as admin to access this API URL : api/admin/daily-report/createOrUpdateReport Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description name String Optional Name of Daily Report report_id Integer id Required Daily report Id. component_ids Array Required [Daily Report Template Should Need Minimum Single Widget] It consists of […]
Create Daily Report
NOTE: User must be logged in as admin to access this API URL : api/admin/daily-report/createOrUpdateReport Method : POST Query Parameters : Parameter Type Possible Values Required/Optional Description name String Optional Name of Daily Report report_id Integer null Optional If a daily report exists, Id should be given. component_ids Array Required [Daily Report Template Should Need […]
Management Report Columns
URL : v3/api/agent/management-report-columns Method : GET Response: { “success”: true, “data”: { “column_key” : “column Label”,// more columns } }
Management Report Data
URL : v3/api/agent/management-report/{reportID} Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description category String all, inbox, mytickets, closed, unassigned, followup, deleted, unapproved Required ‘all’ can be used to get all the tickets irrespective of which category they belongs. Rest of the category will give only tickets from that category search-query String any […]
Report Exports List
URL : v3/api/agent/report/export-list Method : GET Segment: none Parameters: Parameter Type Optional/Required Description per_page integer Optional Records per page page integer Optional Page number sory_by string Optional Order by column. Valid columns file, ext, type, created_at order string Optional Order of sorting. Valid inputs: asc & desc search string Optional Search string. Search by file, […]
Report Exports Download
URL : v3/api/agent/report/export/download/{hash} Method : GET Segment: Parameter Type Optional/Required Description hash string Required Report hash. Available in Report Export List API Parameters: none Response: HTTP file resource
Report Exports Delete
URL : v3/api/agent/report/export/delete/{id} Method : DELETE Segment: Parameter Type Optional/Required Description id integer Required Report id. Available in Report Export List API Parameters: none Response: { “success”: true, “message”: “Report removed successfully” }