NOTE: User must be logged in as admin to access this API
URL : api/status
Method : POST
Query Parameters
| Parameter | Type | Possible Values | Required/Optional | Description |
| name | String | new name | Required | Ticket Status Name |
| order | Integer | 14 | Required, Unique | Ticket Status Display Order |
| icon_color | String | #5cb85c | Required | Ticket Status Icon Color |
| icon_class | String | fas fa-address-book | Required | Ticket Status Icon |
| visibility_for_client | Boolean | 0,1 | Required | Ticket Status Visibility to Client |
| secondary_status | Integer | 4 | If visibility_for_client is no or equals to zero | This status will be displayed to the client if the visibility of the client chosen no |
| allow_client | Boolean | 1,0 | Required | Ticket Status Allow Client |
| purpose_of_status | Integer | 2 | Required | Ticket Status |
| halt_sla | Boolean | 1,0 | Required | Ticket Status |
| comment | Boolean | 1,0 | Required | Ticket Status commnet |
| message | String | this is message | Optional | Ticket Status message, This message will be displayed in the thread as an Internal note |
| default | Boolean | 1,0 | Required | Ticket Status is default or not |
| target_status | Array of integers | [1,2,3] | Required | Allow override to statuses: it will be filled when selected specific statuses else it will be empty |
Response:
{
"success": true,
"message":"Status saved Successfully"
}