1. Deactivate User Api
URL: v3/api/account/deactivate/{userId}
Method: POST
Response Format: JSON
Parameters :
| Name | Data Type | Required / Optional | Description |
| action_on_assigned_tickets | string | Required | surrender |
| action_on_owned_tickets | string | Required | takes two values => 1. close => if you want to close the tickets of the user. 2. change_owner => If you want to change the owner of the tickets of this user. |
| set_owner_to | number | Optional/Required(if action_on_owned_tickets is change_owner) | {user_id}=>User id of the user with whom you wants to change. |
Response:-
{
“success”: true,
“message”: “Account deactivation request has been processed successfully. Account will be deactivated shortly after processing its dependencies.”
}
2. Delete User Api
URL: v3/api/account/delete/{userId}
Method: DELETE
Response Format: JSON
Parameters :
| Name | Data Type | Required / Optional | Description |
| action_on_owned_tickets | string | Required | nothing delete change_owner It takes three values => 1. nothing=> if you want to do nothing with the tickets of this user. 2. delete => if you wants to delete the tickets of this user permanently. 3. change_owner=>If you want to change the owner of the tickets of this user. |
| set_owner_to | number | Optional/Required(if action_on_owned_tickets id change_owner) | {user_id}=>User id of the user with whom you wants to change. |
Response:-
{
“success”: true,
“message”: “Account deletion request has been processed successfully. Account will be deleted shortly after processing its dependencies.”
}