URL: v3/admin/manage/forms

Method: GET

Description: It displays the helpdesk and service desk forms

Response Format: JSON

Response:-

{
"success": true,
"data": [
{
"id": 1,
"category": "ticket",
"type": "helpdesk",
"is_multiple": 1,
"icon_class": "fa-user-tie",
"title": "Ticket",
"category_identifier": "ticket"
},
{
"id": 2,
"category": "requester",
"type": "helpdesk",
"is_multiple": 0,
"icon_class": "fa-user",
"title": "Requester",
"category_identifier": "requester"
},
{
"id": 3,
"category": "organisation",
"type": "helpdesk",
"is_multiple": 0,
"icon_class": "fa-building",
"title": "Organisation",
"category_identifier": "organisation"
},
{
"id": 4,
"category": "problem",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-bug",
"title": "Problem",
"category_identifier": "problem"
},
{
"id": 5,
"category": "changes",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-sync-alt",
"title": "Change",
"category_identifier": "changes"
},
{
"id": 6,
"category": "releases",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-newspaper",
"title": "Release",
"category_identifier": "releases"
},
{
"id": 7,
"category": "asset",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-server",
"title": "Asset",
"category_identifier": "asset"
},
{
"id": 8,
"category": "contract",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-paperclip",
"title": "Contract",
"category_identifier": "contract"
},
{
"id": 9,
"category": "license",
"type": "servicedesk",
"is_multiple": 0,
"icon_class": "fa-clipboard-list",
"title": "Software License",
"category_identifier": "license"
}
]
}
Tagged: