URL: v3/api/agent/ticket-count

Method: GET

Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved

Parameters:

Parameter Type Optional/Required Description
dept-id integer Required Department id to get tickets count

Success Response :

{

 "success": true,

 "data": {

"inbox": 1,

"closed": 3,

"deleted": 7,

"unapproved": 6

 }

}

 

Tagged: