URL: v3/api/agent/ticket-count
Method: GET
Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved
Parameters:
Parameter | Type | Optional/Required | Description |
dept-id | integer | Required | Department id to get tickets count |
Success Response :
{ "success": true, "data": { "inbox": 1, "closed": 3, "deleted": 7, "unapproved": 6 } }