URL : api/close-workflow-update
Method : PATCH
Query Parameters :
Parameter | Type | Possible Values | Required/Optional | Description |
bearer_token | Required | When hitting the login api in Postman there you will get bearer token. | ||
days | intger | Required | The number of days to after which the tickets will be auto-closed. | |
send_email | boolean | Required | Send email to user on auto-closing the ticket(if Yes then 1 passed to backend and if No the 0 is passed to backend) | |
target_status(but pass as ‘status’ in url and api testing. | integer | Required | Ticket status id to be set on closing the ticket. | |
ticket_status | integer | Required | Tickets status IDs(in array), tickets will be only auto-closed when they have these tickets status ids.
(In URL ticket_status can pass as example given below |
Response:
{ "success": true, "message":"Saved your settings successfully" }