URL: v3/api/label
Method: POST
Query Parameters
| Parameter | Type | Possible Values | Required/Optional | Description |
| visible_to | array | agents, team_lead, dept_mngr | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{
"success": true,
"message": "Label saved successfully"
}
URL: v3/api/label-update/7
Method: PATCH
Query Parameters
| Parameter | Type | Possible Values | Required/Optional | Description |
| visible_to | array | agents, team_lead, dept_mngr | Required | This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. |
Response :
{
"success": true,
"message": "Label updated successfully"
}
URL: v3/api/dependency/labels
Method: GET
Query Parameters: Above parameter mentioned in POST method is used.
Response:
{
"success": true,
"data": {
"labels": [
{
"id": 1,
"name": "Normal Label",
"color": "#0A5606",
"visible_to": "agents"
},
{
"id": 2,
"name": "Emergency",
"color": "#F30707",
"visible_to": "agents"
},
]
}
}