NOTE: User must be logged in as admin to access this API
URL: api/status/edit/{status}
Method: GET
Description : Get Details of Ticket Status For Edit
Parameters:
| Parameter | Type | Optional/Required | Description |
| status | Integer | Required | status id of the status to be Edited. |
Success Response :
{
"success": true,
"data": {
"status": {
"id": 17,
"name": "one updated",
"message": "this is message",
"created_at": "2021-08-17 14:35:44",
"updated_at": "2021-08-17 14:36:48",
"visibility_for_client": 1,
"allow_client": 1,
"visibility_for_agent": 0,
"purpose_of_status": 2,
"secondary_status": null,
"send_email": {
"client": "0",
"admin": "0",
"assigned_agent_team": "0"
},
"halt_sla": 1,
"order": 15,
"icon": "fas fa-address-book",
"icon_color": "#5cb85c",
"default": 1,
"send_sms": 0,
"auto_close": null,
"comment": 1
},
"targetStatus": [
3
],
"allStatus": {
"1": "Open",
"2": "Resolved",
"3": "Closed",
"4": "Deleted",
"6": "Spam",
"7": "Unapproved",
"8": "Merged",
"17": "one updated"
},
"statusWithVisibility": [
{
"id": 1,
"name": "Open"
},
{
"id": 2,
"name": "Resolved"
},
{
"id": 3,
"name": "Closed"
},
{
"id": 4,
"name": "Deleted"
}
]
}
}