Integrating System Level Activity Logs with other modules for Helpdesk

In this article, we’ll explore the integration of system level activity logs with helpdesk modules, providing insights into how these logs can enhance helpdesk functionalities. Whenever an action such as creating, updating, or deleting occurs within any module, it is recorded in the system level activity logs. To enable this feature, we utilize the SystemActivityLogsTrait, […]

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System Level Activity Logs

API’s:  Description: This API is for showing list of system activity logs Api Endpoint – /v3/api/activitylogs Method – GET Response: { “log_name”: “Contact”, “description”: “Contact <a href=’https://meera.localhost/faveo/public/panel/user/32′>a@gmail.com</a> has been created”, “event”: “Created”, “causer_type”: “App\\User”, “causer_id”: 1, “created_at”: “2023-09-07T18:57:04.000000Z”, “properties”: { “attributes”: { “email”: “a@gmail.com”, “mobile”: “”, “primary_dpt”: null, “role”: “user”, “first name”: “a”, “last name”: […]

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