This v2 API  will be deprecated from 15th March 2020


If you need help resetting your password, we can help by sending you a link to reset it.

URL : api/v2/helpdesk/user/change/password

         (Replace this URL with you helpdesk URL)


Name Data Type Required / Optional Description
api_key String Optional An alphanumeric code that can be used to authenticate your API calls
token String Required Token generated for a user
old_password String Required Old password of the customer
new_password String Required New password of the customer
confirm_password array Optional Confirm password


HTTP Method : GET        

  •   URL Request Example:


  •   Response Format : JSON
  •  Sample JSON Success Response:

               "success": true,

              "message": "Password updated successfully"


Response Description:

Name Description
success It returns true for success and else returns fails for failure
message It contains a message that password updated successfully

Possible Errors/Failures:

   *Please check the responses for some common errors


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