Get User’s List

URL: api/admin/get-users-list Method: GET Description : Fetches list of users Parameters: Parameter Type Optional/Required Description search-query string Optional Search Query sort-order string Optional ‘asc’ or ‘desc’ sort-field string Optional User’s field based on which sorting will be done. By default, it is set to id. limit integer Optional Number of records needed in a page. […]

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Tickets Type Count User

URL: v3/api/admin/ticket-count-user Method: GET Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved Parameters: Parameter Type Optional/Required Description user-id integer Required user id to get tickets count Success Response : {  “success”: true,  “data”: { “inbox”: 1, “closed”: 3, “deleted”: 7, “unapproved”: 6  } }  

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Get Team Agents

URL: v3/api/admin/team-agents Method: GET Description : Fetches existing team data Parameters: Parameter Type Optional/Required Description teamId integer Required Team id Success Response : {  “success”: true,  “data”: {    “members”: [      {        “id”: 3,        “email”: “ashley@faveo.com”,        “profile_pic”: “http://faveo-helpdesk-advance/public/lb-faveo/media/images/contacthea.png”,        “name”: “Ashley Knite”      },      {        “id”: 4,        “email”: “tim@faveo.com”,        “profile_pic”: “http://faveo-helpdesk-advance/public/lb-faveo/media/images/contacthea.png”,        “name”: “Tim West”      },      {        “id”: 5, […]

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Get Team Members

URL: v3/api/admin/team-members/{teamId} Method: GET Description : Fetches existing team members based on team id Parameters: Parameter Type Optional/Required Description teamId integer Required Team id Success Response : {  “success”: true,  “data”: {    “current_page”: 1,    “data”: [      {        “id”: 3,        “user_name”: “ashley”,        “role”: “admin”,        “active”: 1,        “email_verify”: “1”,        “mobile_otp_verify”: “1”,        “ban”: 0,        “is_delete”: 0,        “created_at”: “2017-03-29 […]

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Tickets Type Count Team

URL: v3/api/admin/ticket-count-team Method: GET Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved Parameters: Parameter Type Optional/Required Description team-id integer Required team id to get tickets count Success Response : {  “success”: true,  “data”: { “inbox”: 1, “closed”: 3, “deleted”: 7, “unapproved”: 6  } }  

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