URL: api/admin/get-users-list Method: GET Description : Fetches list of users Parameters: Parameter Type Optional/Required Description search-query string Optional Search Query sort-order string Optional ‘asc’ or ‘desc’ sort-field string Optional User’s field based on which sorting will be done. By default, it is set to id. limit integer Optional Number of records needed in a page. […]
Articles Tagged: v3
Tickets Type Count User
URL: v3/api/admin/ticket-count-user Method: GET Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved Parameters: Parameter Type Optional/Required Description user-id integer Required user id to get tickets count Success Response : { “success”: true, “data”: { “inbox”: 1, “closed”: 3, “deleted”: 7, “unapproved”: 6 } }
Protected: Get Teams List
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Protected: Create Update Team
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Protected: Get Team Details
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Get Team Agents
URL: v3/api/admin/team-agents Method: GET Description : Fetches existing team data Parameters: Parameter Type Optional/Required Description teamId integer Required Team id Success Response : { “success”: true, “data”: { “members”: [ { “id”: 3, “email”: “ashley@faveo.com”, “profile_pic”: “http://faveo-helpdesk-advance/public/lb-faveo/media/images/contacthea.png”, “name”: “Ashley Knite” }, { “id”: 4, “email”: “tim@faveo.com”, “profile_pic”: “http://faveo-helpdesk-advance/public/lb-faveo/media/images/contacthea.png”, “name”: “Tim West” }, { “id”: 5, […]
Protected: Get Team Profile
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Get Team Members
URL: v3/api/admin/team-members/{teamId} Method: GET Description : Fetches existing team members based on team id Parameters: Parameter Type Optional/Required Description teamId integer Required Team id Success Response : { “success”: true, “data”: { “current_page”: 1, “data”: [ { “id”: 3, “user_name”: “ashley”, “role”: “admin”, “active”: 1, “email_verify”: “1”, “mobile_otp_verify”: “1”, “ban”: 0, “is_delete”: 0, “created_at”: “2017-03-29 […]
Protected: Delete Team
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Tickets Type Count Team
URL: v3/api/admin/ticket-count-team Method: GET Description : Gets ticket count for ticket types inbox, closed, deleted, unapproved Parameters: Parameter Type Optional/Required Description team-id integer Required team id to get tickets count Success Response : { “success”: true, “data”: { “inbox”: 1, “closed”: 3, “deleted”: 7, “unapproved”: 6 } }