URL: v3/api/label Method: POST Query Parameters Parameter Type Possible Values Required/Optional Description visible_to array agents, team_lead, dept_mngr Required This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. Response : { “success”: true, “message”: “Label saved successfully” } URL: v3/api/label-update/7 Method: PATCH Query Parameters Parameter Type Possible Values Required/Optional Description visible_to array […]
All posts by Bhanu Pratap Slathia
Update Tag
URL: v3/api/tag/ Method: POST Query Parameters Parameter Type Possible Values Required/Optional Description visible_to array all_users, agents, logged_in_users logged_in_users_and_agents Required This field provides access, who can see the tags. Multiple user visibility can be selected from drop down. Response : { “success”: true, “message”: “Tag saved successfully” } URL: v3/api/tag/update/7 Method: PATCH Query Parameters Parameter Type Possible Values […]
Custom CSS Plugin
URL: custom-css/create Method: GET Note – Hit this URL to open the view page for creating the custom css. URL: custom-css/create Method: POST Query Parameters: Parameter Type Possible Values Required/Optional Description name string string Required This field is unique. fired_at string adminlayout, agentlayout, clientlayout Required This field indicates where custom css should be applied. script string […]
Get CRON Scheduler Data
NOTE: User must me logged in as admin to access this API URL : v3/api/admin/get-cron-setting Method : GET Success Response: { “success”: true, “data”: { “cron_path”: “/var/www/faveo/artisan”, “job_list”: [ { “id”: 1, “job”: “fetching”, “value”: “dailyAt,12:12”, “created_at”: “2021-03-17 06:05:37”, “updated_at”: “2021-03-22 13:06:06”, “icon”: “fas fa-mail-bulk”, “command”: “ticket:fetch”, “job_info”: “fetching-info”, “active”: 1, “plugin_job”: 0, “plugin_name”: null […]
Update Cron Scheduler Data
NOTE: User must me logged in as admin to access this API URL : v3/api/admin/update-cron-setting Method : PATCH Query Parameters : Note: Parameters need to be passed in job_list array job_name array with active, value and time*(only if value=dailyAt) parameters Parameter Type Possible Values Required/Optional Description active Boolean 1 or 0 Optional Active value could […]
Update System Default Language
NOTE: User must me logged in as admin to access this API URL : v3/api/admin/update-system-language/{languageIso} Method : PATCH Success Response: { “success”:true, “message”:”Default Language Updated Successfully” }
Get Language List
NOTE: User must be logged in as admin to access this API URL : v3/api/admin/language-list Method : GET Query Parameters : Parameter Type Possible Values Required/Optional Description sort-field String language, native_name, iso_code Optional Field name to sort sort-order String asc, desc Optional Sorting order either ascending or descending search-query String Optional Keyword to be searched […]
Update Social Media Authentication Setting
NOTE: User must me logged in as admin to access this API URL : api/admin/social/media-update Method : PATCH Query Parameters : For Social Media Parameter Type Possible Values Required/Optional Description provider_name String facebook, google, github, twitter, linkedin, bitbucket Required Provider Name Eg: facebook, twitter, google, github, etc. client_id String Required Client Id client_secret String Required […]
Social Media List
NOTE: User must be logged in as admin to access this API URL : api/admin/social/media-list Method : GET Success Response: { “success”: true, “data”: [ { “provider”: “facebook”, “value”: “0”, “url_setting”: “social/media/facebook” }, { “provider”: “google”, “value”: “0”, “url_setting”: “social/media/google” }, { “provider”: “github”, “value”: “0”, “url_setting”: “social/media/github” }, { “provider”: “twitter”, “value”: “0”, “url_setting”: […]
Protected: Detach Asset From CMDB
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