NOTE: User must me logged in as agent or admin to access this API

URL : api/agent/tickets/get-merge-tickets

Method : GET

Query parameters:

NOTE :  At most one of the two parameters must be passed

Parameter Type Optional/Required Description
ticket-id Integer Optional Ticket-id of a single ticket. In this case backend returns for all the tickets created by same user with same status.
ticket-ids Array Optional Tickets-ids of the selected ticket.

In this case backend returns tickets if all the tickets belongs to same user.

 

Response:

{

"success":true,

"data":[

{

"ticket_id":"6238",

"title":"test title"

},

{

"ticket_id":"6239",

"title":"another test title"

}

]

}

 

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