NOTE: User must me logged in as agent or admin to access this API
URL : v3/api/agent/tickets/get-merge-tickets
Method : GET
Query parameters:
NOTE : At most one of the two parameters must be passed
| Parameter | Type | Optional/Required | Description |
| ticket-id | Integer | Optional | Ticket-id of a single ticket. In this case backend returns for all the tickets created by same user with same status. |
| ticket-ids | Array | Optional | Tickets-ids of the selected ticket.
In this case backend returns tickets if all the tickets belongs to same user. |
Response:
{
"success":true,
"data":[
{
"ticket_id":"6238",
"title":"test title"
},
{
"ticket_id":"6239",
"title":"another test title"
}
]
}