URL: v3/api/agent/ticket-filter
Method : POST
Parameters:
| Parameter | Type | Optional/Required | Description |
| id | Integer | Optional | Ticket filter id. Required for update. |
| name | string | Required | Ticket filter name. Max 255 char. |
| fields | array | Required | Ticket filter fields. Must be an associative array where key will be field name and value will be field value. Field value can be array. |
| users | array | Optional | Array of user ids. |
| departments | array | Optional | Array of department ids. |
Response:
{
"success": true,
"message": "Filter successfully saved",
“data”: {
"id": 195,
"name": "My new filter",
"status": 1,
"user_id": 305,
"created_at": "2018-09-14 06:53:25",
"updated_at": "2018-09-14 06:53:25"
}
}