URL : v3/api/agent/ticket-filter/{ticketFilter}
Method : GET
Parameters: none
Response:
{
"success": true,
"data": {
"fields": [{
"key": "assign_to",
"value": 338
},{
"key": "assign_to",
"value": 339
}],
"is_shareable": false,
"departments": [
{
"id": 2250,
"name": "some department name",
}
],
"agents": [
{
"id": 2250,
"name": "some agent name",
}
],
"created_at":"2018-03-20 05:17:24",
"updated_at": "2018-03-20 05:17:24",
}
}