URL : api/agent/ticket-filter/{ticketFilter}

Method : GET

Parameters: none

Response:

{

"success": true,

"data": {

    "fields": [{

        "key": "assign_to",

        "value": 338

    },{

"key": "assign_to",

        "value": 339

}],

    "is_shareable": false,

    "departments": [

 {

"id": 2250,

   "name": "some department name",

 }

],

    "agents": [

 {

"id": 2250,

   "name": "some agent name",

 }

],

    "created_at":"2018-03-20 05:17:24",

"updated_at": "2018-03-20 05:17:24",

}

}

 

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